Broadband Trouble Warwickshire – Logan IT onsite computer repair and maintenance services

Internet problems (not working) at Warwick

Anthony Savage — Tue, 29 May 2012 10:20:00 +0000

Next today we are with a customer on Castle Close at Warwick in Warwickshire, we are here because the customer has reported problems connecting to the internet at their premises, after some investigation it is found that the Linksys ADSL modem router has lost some of its set up information, we reset the correct ADSL log in setup information and reinstall the wireless security and tested with their computers.

Problem Solved.

Computer running slow and intermittant internet problem at Kenilworth in Warwickshire

Anthony Savage — Tue, 29 May 2012 07:30:00 +0000

Good morning we are with a customer on Windy Arbour at Kenilworth in Warwickshire, we are here because the customer has reported that their computer is running very slowly, its found that the phone line has a noise quality issue which will effect the internet connection quality and will cause our intermittent internet problem, we investigate further and find that we also have a second issue slowing down the computer, that is the computer has 2 antivirus programs installed and they are conflicting with each other, after removing one and editing the registry, and checking all up to date this computer was working at a good speed again.

Tiscali ( Talktalk ) internet trouble after AVG internet security installed at Leamington Spa in Warwickshire

Anthony Savage — Wed, 09 May 2012 07:30:49 +0000

Good morning we are with a customer on Guys Cliffe Road at Leamington Spa in Warwickshire, we are here to help the customer solve an issue with their internet which started after upgrading the antivirus to AVG 2012 Internet Security.

Update: Before we arrived the customer had ran system restore and this had got the internet security in to a bit of a mess, the add remove programs and the AVG removal tool would not work , so we removed all the temp files and application data, ran the Windows Install Cleaner and was then able to attempt a reinstall of the program, once installed the firewall failed and got stuck in a reboot loop, this seemed to be going no where fast so we removed the program and reinstalled the AVG Free which worked first time.

We also realigned the Brother DCP585CW whilst here as the print out appeared to have a blurred shadow in normal printing mode, with adjustment this appeared to be better, with Fine mode looking perfect.

Internet problems at Warwick in Warwickshire

Anthony Savage — Mon, 23 Apr 2012 09:30:48 +0000

Good morning we are with a customer on the Stratford Road at Warwick in Warwickshire, we are here because the customer is reporting poor wireless signal to their BT Infinity wireless router with their Compaq Laptop Computer.

Update: There was a connection issue with the infinity router and so we rang BT technical support who got the broadband up and running quiet quickly, the weak signal was because the laptop had reattached its self to a neighbours BT Openzone network, After getting the computer working properly on the customers router we found the internet was still slow to respond so we deleted the internet cache and this fixed the issue.

Broadband change over at Barford in Warwickshire

Anthony Savage — Thu, 19 Apr 2012 13:00:43 +0000

Good afternoon we are now with a customer on the Wellesbourne Road at Barford in Warwickshire, we are here to change the customers broadband from Tiscali Internet (TalkTalk) to BT Internet.

Whilst here we helped the customer to order his own .co.uk domain name and Email hosting Package.

Broadband trouble at Lighthorne in Warwickshire

Anthony Savage — Mon, 16 Apr 2012 11:52:03 +0000

Next today we are with Lighthorne Lamb at Lighthorne in Warwickshire, the customer is having problems with the internet at this location, this is traced to a Faulty BT Router which is reset for now but is quite old and will need replacing in the near future.

Internet trouble at Kenilworth in Warwickshire

Anthony Savage — Mon, 16 Apr 2012 10:00:25 +0000

Next today we are still at Kenilworth in Warwickshire with a customer on Kineton Road, we are here because the Customers Asus laptop is not working with the internet.

Laptop computer repair at Cubbington near Leamington Spa in warwickshire

Anthony Savage — Fri, 23 Mar 2012 09:30:47 +0000

This morning we are working for Pentastic Ltd at cubbington near Leamington Spa in Warwickshire to help repair a laptop computer, the fault with it is that the internet is not working on this machine.

To repair this computer we reset the TCPIP and winsocks and cleared the internet cache files.

Onsite computer maintenance at Kenilworth in Warwickshire

Anthony Savage — Mon, 12 Mar 2012 10:30:00 +0000

Now we are at Kenilworth in Warwickshire to perform Computer Maintenance on a customers PC
Update: This turned out to be a router issue and just required to be reset along with the virgin cable modem.

Antivirus update and computer checkup at Kenilworth in Warwickshire

Anthony Savage — Mon, 05 Mar 2012 14:49:37 +0000

This afternoon we on Ferndale Drive at Kenilworth in Warwickshire, we are here to do some maintenance on an old Desktop Computer running Windows XP and a Netbook PC connected to a BT Infinity Wireless Router.

On the Desktop Computer we updated the antivirus to a current Version , reinstalled the wireless Adaptor and checked the startup files and Edited the Registry.

Its worth noting that on installations of BT Infinity that I come across with the Router sat on top of the Openreach Modem seem to generate a lot more heat and appear to get speed issues so I would recommend that the modem is wall mounted to combat this or at least separate on the area that they are situated in.