Computer Repair Kineton – Logan IT onsite computer repair and maintenance services

Trojan virus removal at Kineton between Warwick and Banbury

Anthony Savage — Thu, 05 Jul 2012 13:40:59 +0000

Good afternoon we are with a customer in Kineton Between Warwick and Banbury, The customer has reported a problem on one of their computers in which each time their antivirus removes a Trojan virus it keeps reappearing on their computer after it has been shut down or rebooted.

After editing the registry, deleting the temporary files and clearing the cache we ran a Malwarebytes Scan which found and removed the files which were causing the Trojan virus to reappear.

Computer running slow at Temple Herdewyke between Warwick Southam and Banbury in Warwickshire

Anthony Savage — Tue, 19 Jun 2012 09:35:16 +0000

Good morning we are with a customer near Falklands Place at Temple Herdewyke between Kineton and Southam in Warwickshire, we are here to repair a computer that the customer reports as running slow.

We find after examination that the antivirus has been disabled by a rootkit virus , malware and other Trojan viruses.

To resolve this we edited the registry and ran a Malwarebytes scan this removed the problems from the computer and gave us a position from which we could remove and reinstall the antivirus program.

Repairing a power socket on a laptop computer onsite at Wellesbourne in Warwickshire

Anthony Savage — Mon, 14 May 2012 08:25:26 +0000

Good morning we are with a customer on Hammon Green at Wellesbourne in Warwickshire, we are here to effect a repair on an Acer Aspire 5738 / 5338 laptop computer that has a loose power supply socket, this will involve disassembling the computer and removing the main motherboard to see if the socket looks repairable and assuming that it does need re soldering and strengthening the socket before testing and reassembling .

Update: The Acer Aspire 5738 / 5338 laptop computer was repaired successfully, and as the machine was 2.5 years old it seemed prudent to change the CR2032 battery that holds the time date and CMOS information as they can last 3 to 5 years and normally would be inaccessible.

Computer support and maintenance at Kineton between Warwick and Banbury in Warwickshire

Anthony Savage — Fri, 11 May 2012 07:20:00 +0000

Good morning we are with a customer in Kineton between Warwick and Banbury in Warwickshire performing general computer support and maintenance.

Update: whilst here we also added Email accounts to another Apple iPhone, Apple iPad, Apple Macbook Pro and a laptop computer with Microsoft Windows 7.

Email setup and virus removal at Kineton between Warwick and Banbury in Warwickshire

Anthony Savage — Mon, 30 Apr 2012 07:30:35 +0000

Good morning we are with Complete Environmental Services at the Plantagenet Trading Estate on the Warwick Road in Kineton between Warwick and Banbury in Warwickshire, we are here to reset all the customers email systems on all their computers and devices, remove some spyware, malware and a virus from one of there computer systems.

Update: We installed the email on their computer systems, Apple iPhones and Apple iPad, the Toshiba laptop computer needed TCP/IP and winsocks resetting, and a desktop computer needed 2 antivirus programs removing, this was causing the computer to run slower.

Broadband trouble at Lighthorne in Warwickshire

Anthony Savage — Mon, 16 Apr 2012 11:52:03 +0000

Next today we are with Lighthorne Lamb at Lighthorne in Warwickshire, the customer is having problems with the internet at this location, this is traced to a Faulty BT Router which is reset for now but is quite old and will need replacing in the near future.

Virus removal and computer maintenance near Kineton

Anthony Savage — Wed, 07 Mar 2012 09:00:03 +0000

This morning we are at Combrook Near Compton Verney between Wellesbourne and Kineton in Warwickshire to remove a root kit virus called “Smart Fortress 2012” this is going to be a scam to take money for a so called antivirus that claims you have thousands of virus’s or registry issues – standard scare tactic should be removable by editing the registry and running a Malwarebytes Scan.

Update : This malware was more trouble to remove than the previous version we had to run system restore and choose a date earlier than when the virus arrived, followed by a check on the registry and a full Malwarebytes scan.

Further Update : it turns out this arrived via an email claiming to be a Federal Express missed delivery and the customer had opened an attachment

Wireless Trouble at Kineton in Warwickshire

Anthony Savage — Thu, 24 Nov 2011 11:34:18 +0000

This morning we are at Kineton in Warwickshire with McGurk Performance Cars . We are here to repair one of the computers in the office it has an odd fault with the wireless, So we removed the Netgear Wireless PCI Card and added a new Wireless USB adapter.

Network Maintenance in Bishops Itchington between Southam and Kineton in Warwickshire

Anthony Savage — Tue, 13 Sep 2011 10:50:56 +0000

This morning we are at Bishop’s Itchington between Southam and Kineton in Warwickshire to change a Wireless ADSL Router , this consists of making all the computers work on the new router and transferring the Wireless HP Printer.