Computer Support Tiddington – Logan IT onsite computer repair and maintenance services

Documents and pictures gone missing at Stratford upon Avon in Warwickshire

Anthony Savage — Wed, 25 Apr 2012 12:41:00 +0000

We are now with a customer on Shottery Road at Stratford upon Avon in Warwickshire. we are here because after a Trojan virus got on to the customers Dell Inspiron laptop computer, they performed a system restore to return the system to normal but in doing so their documents music and pictures have disappeared , so we are here to attempt a recovery of the missing data.

Update all the documents recovered , updated the Antivirus to AVG 2012 and ran a malware scan which found a number of issues including a Trojan downloader virus.

Wireless bridge access point set up at Stratford upon Avon in Warwickshire

Anthony Savage — Mon, 23 Jan 2012 10:42:33 +0000

This Morning we are at Stratford upon Avon in Warwickshire working for terry-green trouble shooting a bridged wireless access point system. fault found and system left in good working order. We think the BT engineer must have been powering on and off the Netgear WN802T Access Points to quickly.

Setting up an Ereader with a Computer at Tiddington

Anthony Savage — Thu, 23 Sep 2010 11:00:43 +0000

We are now with a customer on Main Street in Tiddington, We are here to set up a new Ereader, This Sync’s with Adobe Digital Editions and we are able to use it to download books from the library.

Dead Computer in Stratford upon Avon

Anthony Savage — Fri, 02 Apr 2010 13:00:38 +0000

We are at a customers on Tiddington Road in Stratford upon Avon to repair a Compaq computer which is Dead (it has no Power) it requires an ATX power supply unit which we replaced after confirming the fault.

Fake antivirus and Trojan Virus Removal in Stratford upon Avon

Anthony Savage — Wed, 03 Feb 2010 12:30:02 +0000

Good Afternoon, Next today we are with Contigeo in Stratford upon Avon, We are here to Remove a fake antivirus calling its self Internet Security 2010 which we accomplish and upon checking we found and removed several other Trojan Viruses and associated malware. We also performed some other general computer maintenance and upgraded the customers AVG 8.5 antivirus to version 9.