Update: The Acer Aspire 5738 / 5338 laptop computer was repaired successfully, and as the machine was 2.5 years old it seemed prudent to change the CR2032 battery that holds the time date and CMOS information as they can last 3 to 5 years and normally would be inaccessible.
]]>This one was a relatively quick repair and took us approximately 1.5 hours to complete other computer makes have been known to take up to 2.5 hours.
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