Software Problems Marton – Logan IT onsite computer repair and maintenance services

Computer security problem at Marton in Warwickshire

Anthony Savage — Fri, 27 Apr 2012 07:30:18 +0000

Good morning, We are with a customer on the High Street at Marton in Warwickshire, we have been called out to look at a Packard Bell iMedia 2326 computer that is misbehaving, the Customer has reported that this Microsoft Windows 7 installed computer is working fine in safe mode, but fails in normal mode by giving a security centre error on start up, Control Alt Delete is having no effect and the machine is locking up with out warning.

Update: This after checking the registry and start up files, we looked for malware and checked the Heat sink and Fan on the Processor we found nothing untoward on the computer, we checked the Event Log and found the error “Parity error on Device Raid Port 0”, this is a problem with the hard drive we have attempted to do a recovery on the drive and it reached 13 % before the computer locked up, this lock up is being caused by a failing hard drive.

The customer has decided to get a new computer, as this one is about 4 years old now and we will recover the data at that point.

Network and Computer Support at Princethorpe

Anthony Savage — Thu, 19 Aug 2010 13:00:07 +0000

This afternoon we are working at the Wood House Hotel on the Leamington Road between Weston under Wetherley and Princethorpe, We are here to get a computer running on their network, Seems there are 2 issues here one was the network connector on the wireless router had not locked in correctly, and the other was that the tcpip stack had been corrupted on the computer so just needed resetting.

Computer Running Slow at Marton

Anthony Savage — Tue, 30 Mar 2010 08:00:19 +0000

Good Morning, Today we are with TopGrass at their Birdingbury Road Location in Marton, We are here today because the customer is reporting that one of the computers are running Slow.

Update: on this one there was a number of programs using to many resources for this computer, We removed Google Desktop and other memory resident programs that were not required, Updated the antivirus to Avast and installed and ran a Malware Scan